Operations Manager - Southern Thailand
Destination Asiaรายละเอียดงาน (Job Descriptions)
Purpose To manage the day-to-day operations for Destination Asia in Southern Thailand of all inbound travel business and deliver service excellence at every customer touch point and help build a high-performance team
Diversity and Inclusion Statement:
At Destination Asia, we believe that diversity enriches our workplace and enhances our ability to deliver exceptional experiences to our clients.
We are committed to fostering an inclusive environment where individuals from all backgrounds, abilities, and perspectives are valued and empowered to succeed.
We actively encourage candidates of all abilities, experiences, and identities to apply for our roles.
As part of our commitment to creating equitable opportunities, we work to ensure that our hiring processes are accessible and that our workplace is supportive and accommodating for everyone.
Join us in building a diverse and inclusive team that reflects the global communities we serve.
หน้าที่ความรับผิดชอบ
- Oversee daily operations across Southern Thailand (Phuket, Khao Lak, Krabi, Samui), ensuring efficient service delivery and operational compliance.
- Lead, coach, and develop operational teams, freelance staff, tour guides, and hotel representatives, fostering performance and future leadership growth.
- Drive destination profitability by increasing sales opportunities, controlling costs, and managing customer service inquiries and key business portals.
- Build and maintain strong relationships with regional partners, transportation providers, and excursion suppliers, ensuring service quality, safety, and regulatory compliance.
- Support recruitment, company projects, cruise operations, and emergency response activities while implementing continuous process improvements and performance standards.
คุณสมบัติผู้สมัคร (Qualifications)
- Bachelor’s degree in tourism, travel, hospitality, or related field of study preferred
- Previous experience in travel operations with a minimum 3 years of experience in Inbound DMC/Tour Operations or related tourism field preferred.
- Strong working knowledge of Southern Thailand key tourist destinations
- Leadership and management skills (including distance management) and the ability to motivate staff
- Excellent interpersonal and communication skills
- Ability to build supplier relationships
- Ability to communicate credibly and effectively with people at all levels of an organization
- Organized with a positive attitude, hardworking, professional with a sense of humour and enjoys working in a team environment.
- Strong working command of written and spoken English (other languages are an advantage).
- Strong organizational skills, meticulous attention to detail, ability to work under pressure including emergency situations and to prioritize tasks.
- Good computer proficiency (MS Office; Travel related software such as Travel Studio)
- Be able to work flexible working hours (including some weekends).
- Focused on a high degree of customer care and service.
สวัสดิการ (Benefits)
ไม่ได้ระบุในประกาศวิธีสมัคร (How to apply)
ข้อมูลติดต่อ (Contacts)
- Destination Asia
- ไม่ได้ระบุในประกาศ
สถานที่ทำงาน (Location)
เทศบาลนครภูเก็ต อำเภอเมืองภูเก็ต ภูเก็ต จ.ภูเก็ต
ประกาศเมื่อ · แหล่งที่มา: BeBee
